We safeguard your production & create added value for you.
As a Selpak customer, you have made a long-term and sustainable investment, which includes complete access to our onsite and remote service options.
Selpak aims to ensure greatest possible production reliability levels of your equipment and machinery over its entire life cycle.
- Local, skilled and experienced service engineers
- Onsite, phone and remote support
- National coverage across Australia and New Zealand
For service support, please contact your local state office or one of our below listed, highly trained technicians.
Hans Untch
hans@selpak.com.au
+61 413 747 456
Jose Lopez
jose@selpak.co.nz
+64 27 557 3919
Keith Gardiner
keith@selpak.com.au
+61 413 747 452
Michael Tarquinio
michael@selpak.com.au
+61 466 964 411
Paul Stroebel
paul.stroebel@selpak.com.au
+61 413 747 458
Steve Doherty
steve@selpak.com.au
+61 412 516 890
Victor Zeelie
victor@selpak.com.au
+61 455 104 134
Do you have enough spares?
It is critical to ensure you have enough spares to avoid a prolonged shutdown. Our dedicated Spares team are liaising daily with our suppliers on their availability and freight options.
To order spare parts, contact spares@selpak.com.au with your enquiry and machine details.
Ordering parts from local 3D Printing – Partbox
Selpak is now taking orders for Schubert 3D printed spare parts; printed to order in our Head office in Sydney in less then an eighth of the time it takes to order and ship a part from Germany.
If you are interested in trying a printed part instead of a metal part, or would like to know more about this process, please mention this to our team spares@selpak.com.au as we’re happy to assist.
We’re packed with Support
Like the perfect machine, Selpak starts a process with you to identify your needs, engineer the solution and then coordinate the logistics that allows you to implement them; and after your equipment is completely installed, we provide more.
Selpak has a team of highly skilled technicians servicing Australia and New Zealand, a team whom regularly liaise and train in Europe where our technologies are developed and perfected.
Whilst our technicians are here to support you, we want to share our knowledge and expertise – our technicians will work with you so that you are able to maximise your equipment and keep it perating at optimum levels; this enables you to be in control of your machinery to confidently and accurately achieve the outcome you require.
¹Any entity involved in the packaging, production and processing of food and beverage products, whether for domestic consumption or export. And any entity involved in relevant support services, such as food safety and verification, inspection or associated laboratory services, food safety and biosecurity functions. And any entity producing health sector equipment, medicines and PPE.
²Remote services are billed at ourstandard service rates in 15 minute increments.